FAQs

How does it work?

It's easy and so much fun...

Simply choose your style of premium wine or craft gin, select 'create your label' and you will be taken to our 3D label tool to personalise your label, add a photo or completely upload your own design!

Check out our short video guide here personalise your label!

How do I know the wine is good quality?

Luckily for you, our love of humour and creativity comes after our love of quality wine and spirits.
Gone are the days of ‘nice label, pity about the wine’.

At drink creatively., we are committed to providing premium products with the recognition and commendations to back them up.

Multi-award winning wines, all at your fingertips, allowing you to get creative with your label and produce something truly special.

Check out each product page for more information on individual Awards our wines have acclaimed.

What makes your Gin so special?

We have been gin enthusiasts for well over 10 years, and our drink creatively. dream came about
with the opportunity to create and sell what we would passionately argue is the best gin in Australia.


Masterfully handcrafted on the South Coast from established award-winning distillers with 20 years’ experience.


For the Love of Gin (link to product page) is a proven crowd pleaser and pure delight to the
quintessential ‘Ginuine’ aficionado.


Light tones of citrus, lemon-grass, juniper and warm vanilla make this a unique offering that will be savoured and benchmarked for all future gins.


Seriously, there is gin and then there is our gin. No room for newby’s or fakers here, just sublime & elegant perfection in a bottle.

Where is your Sparkling Water from?

Our beautiful water is harvested by Rock and a Hard Place from a naturally flowing spring
surrounded by pristine bush land on Mount Lofty in the Adelaide Hills.


In a journey that takes thousands of years, the water carves a way through the layers of ancient
sandstone which acts as a natural filter resulting in this beautiful product.


The water is bottled as nature intended it to be, we simply added bubbles which only enhances the
drinking experience and leaves a beautiful clean mouth feel.


You can taste the quality of this product and will never think all sparkling water is the same again.

Do you offer a better price for weddings, events or corporate?

Absolutely we do… We would love to help you with your bulk requirements.


Discount is applicable on all orders over 12 bottles, especially if the design is all the same.


You can either use our 3D Label Tool to upload your completed artwork directly, or you can contact us for assistance with your design / corporate requirements, and for bulk discount.


Check out our Corporate and Occasions pages for more information, or email
hello@drinkcreatively.com.au with your requirements and we will get straight back to you.

Do you sell Beer or Cider?

Logistics make it difficult to offer beer and cider at a retail level. These products don’t travel well and are very sensitive to heat and movement. The last thing we want is for you to receive a substandard product due to its rough journey.


We have access to amazing products, including beer and cider, and are happy to quote this on application for larger volumes (min 6 cases) but we don’t offer it on our website.


Let us know your requirements and where you are based, and we will certainly see what we can do!
hello@drinkcreatively.com.au

Can I create my own artwork and upload it?

This is exactly what we want you to do! Get creative with photos, artwork, and clever words.


Simply select your product, then upload your art in .PNG format to our amazing 3D Label Template
Tool to see how the finished product will look, keeping in mind you don’t want the detail on the label too small or it can get difficult to read.


The brighter and more creative the better!


Or if you are a business, upload artwork with your logo as a .PNG file to get a perfect 3D visual of
how your bottle and finished product will look.

How does your 3D Label Template Tool work?

We have gone to great lengths to ensure your labels are fun and easy to design with our state-of-
the-art 3D Label Template Tool.


Things to be mindful of when bringing your drinks to life;


Colours can print differently than they appear on screen. We do our best to produce the best quality personalised product possible, however computer to ink colour conversion does have its limitations.


When designing your own artwork, we recommend using light text on dark backgrounds or dark text on light backgrounds for the best result with good colour contrast.


When working with label templates provided, text fields are pre-determined and limited to suit the label design. Keep you messages short and sweet for the best impact.


If uploading your own artwork, keep in mind you don’t want the detail on the label too small or it
can get difficult to read.

If uploading your own design, make sure your artwork to matches our 80mm X 110mm landscape label size, keeping in mind our drink creatively. logo and border will encroach approximately 5mm around the edge of your artwork and 10mm at the bottom to allow for the product name.


Our border/frame has been designed to not only provide the name of the product, but to streamline our printing process and make your finished product look professional.

If I am uploading my own design / artwork, what format do you require?

You can design and produce your artwork in any platform including Adobe Illustrator, Photoshop,
Canva, Shutterstock Editor etc.


For the best result, your image needs to be sized at:
80mm X 110mm or H227 X W312 Pixels

Artwork can be supplied as .png .jpg .jpeg .svg or smart device formats

* Please note, at this stage our platform does not support pdf format.


Keep in mind our drink creatively. logo and border will encroach approximately 5mm around the
edge of your artwork and 10mm at the bottom to allow for the product name.


Our border/frame has been designed to not only provide the name of the product, but to streamline our printing process and make your finished product look professional.


Begin by selecting your product, then select a blank label from our 3D Label Template Tool.


When you upload your design, you will immediately be able to see your art on the bottle and get a good indication of how the finished product will look.


When designing your own artwork, we recommend using light text on dark backgrounds or dark text on light backgrounds for the best result with good colour contrast. Keep in mind you don’t want the detail on the label too small or it can get difficult to read.

We monitor all labels to ensure the content is suitable and acceptable for printing.

Do I have to have your border / frame on the label?

In most instances, yes.


We are proud of our brand and have designed our 3D Label Template Tool to work within the white drink creatively. border/picture frame.


Our border/frame has been designed to not only provide the name of the product, but to streamline our printing process and make your finished product look professional.


However, if you are purchasing in bulk for Weddings, Events or Corporate, we will be happy to produce your front labels without our logo or border, or even replace it with your logo in the border. Contact us directly at hello@drinkcreatively.com.au on more information on how to supply artwork for bulk production.


If you are uploading your own artwork and the drink creatively. logo bubble in the left-hand corner of the label is blocking an important part of your image, we suggest you flip your image before uploading to our 3D Label Template Tool.

Is my own design restricted?

We monitor all labels to ensure the content is suitable and acceptable for printing.


If we feel your artwork may cause offense or is of an explicit nature, we will not print the label and
contact you immediately to request new artwork.


If the artwork contains offensive language, it may be altered (to include #@!) as determined by drink creatively.


If we cannot determine an agreeable solution / alteration, a refund will be issued minus a $ 10 administration fee.


Have fun and get creative, but please Australia... keep it tidy(ish)

How long will it take to receive my order?

We will print, package, and dispatch your order within 48 hours of receipt (often sooner).


You will be sent a tracking number once your order has been dispatched, and estimated shipping time varies from 1-3 days for Melbourne, Sydney, and Adelaide, and approximately 4-6 days for other capital cities or country areas.


You will receive an estimated shipping time at check out, however keep in mind freight can be a little unpredictable due to Covid and busy times such as Christmas. Express shipping is available for an additional $ 10 per order and often shaves a couple of days off the freight, however delivery times cannot currently be guaranteed.


Please note we do not ship to PO boxes.

How much does shipping cost?

We ship to major capital cities for a flat rate of $ 10.00 per order for standard shipping or $ 20.00 per
order for an express option.


For larger orders (over 6 bottles) or country postcodes, the freight will be calculated at the checkout.

What if my bottle is damaged in shipping?

Whilst we package and do our absolute best to avoid any damage during transit, occasionally parcels get thrown around and can arrive broken.


We ask you to please photograph your parcel when it arrives and on opening (within 24hours) and email us the images along with your order and contact details to hello@drinkcreativley.com.au and we will replace your product as a matter of priority.

What if I still don’t have an answer for my question?

Easy. Go to our Contact us page or email your query and phone number to hello@drinkcreatively.com.au and we will get straight back to you to assist with your question or requirement. If the matter is urgent, please call us on 0484 238 090.